Job Description

- Handling passenger check-in:

Responsible for assisting passengers during the check-in process, including issuing boarding passes, checking baggage, and providing necessary assistance.

- Managing boarding process:

Ensure smooth boarding of passengers onto the aircraft, verifying boarding passes, and directing passengers to the correct departure gates.

- Assisting with luggage handling:

Help passengers with their luggage, including loading and unloading bags onto conveyor belts or carts, and ensuring luggage reaches the correct destination.

- Providing customer service:

Offer excellent customer service to passengers, addressing any queries or concerns they may have regarding their flight or airport services.

- Ensuring safety and security:

Adhere to strict safety and security protocols at the airport, including conducting baggage checks and monitoring passenger activities.

- Strong communication skills:

Ability to communicate effectively with passengers and colleagues, both verbally and in writing.

- Attention to detail:

Be detail-oriented and capable of handling multiple tasks simultaneously in a fast-paced environment.

- Physical fitness:

Possess good physical stamina and strength to handle luggage and stand for prolonged periods.
  • Experience

    0 - 2 Years

  • No. of Openings

    168

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Air India Airlines

Founded in 1932 as Tata Airlines by J. R. D. Tata, Tata himself flew its first single-engine de Havilland Puss Moth, carrying air mail from Karachi to Bombay's Juhu aerodrome and later continuing to Madras (currently Chennai). After World War II, it was nationalised by the Government of India in 1953 and was renamed Air India.[4] On 21 February 1960, it took delivery of its first Boeing 707 named Gauri Shankar and became the first Asian airline to induct a jet aircraft in its fleet. In 200001, attempts were made to privatize Air India and from 2006 onwards, it suffered losses after its merger with Indian Airlines. Another privatization attempt was launched in 2017, which concluded with ownership of the airline and associated properties return to the Tata Group after 69 years in 2022.
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