as a ground staff customer service and ticket counter at airport/airline jobs, you will play a crucial role in ensuring exceptional customer service and a smooth travel experience for passengers at bengaluru airport, india. your main responsibilities will include:
- greeting and assisting passengers at the ticket counter
- processing ticket sales and reservations accurately and efficiently
- handling customer inquiries, complaints, and requests professionally and promptly
- ensuring compliance with all airport and airline regulations and policies
- assisting passengers with check-in, boarding, and baggage processes
- coordinating with other airport and airline staff for on-time flight departures
- maintaining a clean and organized ticket counter and work area
- providing support to passengers with special needs or requests
- handling cash and credit transactions accurately and responsibly
- performing any other duties as assigned by the supervisor or manager
qualifications required for this role include:
- high school diploma or equivalent
- previous customer service experience is preferred
- excellent communication and interpersonal skills
- ability to work in a fast-paced and dynamic environment
- basic computer skills
- flexibility to work weekends, holidays, and lift up to 50 pounds
- willingness to stand for extended periods of time
if you are passionate about delivering exceptional customer service and possess a strong work ethic, we invite you to apply for this exciting opportunity. competitive salary, benefits packages, career growth, and development opportunities are available. join our team and become a part of the dynamic world of airport and airline operations!,