We are looking for an enthusiastic Airport Executive to join our team in Kolkata. This is a full-time office-based position suitable for freshers or those with up to one year of experience. The role involves various responsibilities to ensure the smooth operation of airport services.
**Key Responsibilities:**
- **Customer Service:** Assist passengers with inquiries and provide information about flights, gates, and services, ensuring a positive travel experience.
- **Check-in Operations:** Help passengers during the check-in process, including ticketing and baggage handling, to facilitate a seamless journey.
- **Coordination with Airlines:** Liaise with various airlines to ensure timely communication regarding flight schedules and any changes that may occur.
- **Safety Protocols:** Adhere to all airport safety regulations and protocols, ensuring that security measures are followed to maintain a safe environment.
- **Handling Complaints:** Address and resolve passenger issues or complaints efficiently and professionally to maintain customer satisfaction.
**Required Skills and Expectations:**
Candidates should possess excellent communication skills to effectively interact with passengers and staff. A friendly and approachable demeanor is essential for providing outstanding customer service. Basic computer skills are necessary to manage check-in systems and communicate with airlines. A keen attention to detail is important for safety and accuracy in operations. Flexibility to work in shifts, including weekends and holidays, is also expected. The ideal candidate should be a team player, eager to learn, and able to work in a fast-paced environment.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata