As an Airport Executive in Kolkata, you will assist in daily operations at the airport and ensure smooth services for passengers. You will work full time from the office, and this position is suitable for those with a high school education or equivalent.
**Key Responsibilities:**
- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage queries to enhance their travel experience.
- **Ticketing Support:** Provide information regarding flight schedules and ticket prices, ensuring that passengers have the details they need.
- **Handling Customer Complaints:** Address passenger concerns promptly and effectively to maintain high standards of customer service.
- **Coordinating with Airlines:** Liaise with airline staff to facilitate operations and ensure timely departures and arrivals.
- **Maintaining Security Protocols:** Enforce airport security measures to ensure safety for both passengers and staff.
- **Data Entry and Record Keeping:** Maintain accurate records of passenger details and travel documents to support administrative functions.
**Required Skills and Expectations:**
Candidates should have good communication skills to effectively interact with passengers. A friendly attitude is essential, as you will often be the first point of contact. You should be able to work under pressure, especially during busy times, and have good problem-solving skills to address any issues that arise. Basic computer knowledge is important for data entry tasks. Being punctual and reliable is critical to ensure smooth airport operations. Adaptability and a willingness to learn will be crucial as you develop your skills in this role.
Experience
0 - 1 Years
No. of Openings
54
Education
10th Pass
Role
Airport Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata