As an Airport Executive, you will play a vital role in enhancing the travel experience of passengers. This position requires you to work at the airport, ensuring all operations run smoothly and efficiently.
**Key Responsibilities:**
- **Passenger Assistance:** Help passengers with their inquiries and guide them through the airport processes, ensuring they feel comfortable and informed.
- **Check-In Support:** Facilitate the check-in process by helping passengers with their boarding passes and baggage drop-off, ensuring a seamless experience.
- **Baggage Handling:** Oversee the handling of luggage to prevent loss or damage, ensuring that all baggage is properly tagged and managed.
- **Customer Service:** Address passenger complaints and concerns promptly, maintaining a friendly and professional attitude at all times.
- **Coordination with Airlines:** Collaborate with airline staff to ensure any issues are resolved quickly, supporting smooth flights and operations.
- **Safety Compliance:** Follow all safety and security regulations while assisting passengers, ensuring a safe travel environment.
To succeed in this role, you should have excellent communication skills and the ability to work well under pressure. A friendly demeanor and a strong commitment to customer service are essential. Additionally, you should be a quick learner, adaptable to changing situations, and able to work in a team. Basic computer skills are also beneficial, as you will need to navigate various systems for passenger assistance. A willingness to work flexible hours, including weekends and holidays, is expected.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Airport Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata