We are looking for a dedicated Airport Customer Service Associate to join our team in Alipurduar. This role is perfect for freshers who have completed their 10th grade and are eager to start a career in the travel and hospitality industry.
Key Responsibilities:
1. **Customer Assistance**: Provide guidance and support to passengers, helping them with check-in processes, boarding, and any inquiries they may have about flights or airport facilities.
2. **Problem Resolution**: Address customer complaints and issues professionally and efficiently, ensuring that passengers feel valued and supported throughout their journey.
3. **Information Provision**: Offer accurate information regarding flight schedules, airport services, and other relevant details to enhance the passenger experience.
4. **Collaboration**: Work closely with other airport staff and departments to ensure smooth operations and assist in resolving any operational challenges.
5. **Safety Compliance**: Follow all safety and security protocols to ensure the well-being of passengers and staff at all times.
Required Skills and Expectations:
Candidates should possess strong communication skills, allowing them to interact effectively with a diverse range of passengers. A positive attitude and a friendly demeanor are essential to provide excellent customer service. Basic computer skills are important for handling check-in systems and accessing flight information. Being a proactive team player, who can work under pressure in a fast-paced environment, will greatly contribute to the success of our airport operations.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Customer Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab
Face Interview Location
kolkata