Airport Customer Service Associate (Freshers) Patna

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We are seeking a friendly and motivated Airport Customer Service Associate to join our team in Patna. In this role, you will assist passengers and ensure a smooth experience at the airport. Suitable for individuals with a passion for customer service, this position is perfect for those who are new to the workforce.

Key Responsibilities:

1. Passenger Assistance: Greet and assist travelers with check-in, boarding, and luggage handling, ensuring they receive excellent service throughout their journey.

2. Information Provider: Answer questions related to flights, airport facilities, and services, helping passengers easily navigate the airport and understand their travel options.

3. Problem Resolution: Handle customer complaints or issues effectively and provide appropriate solutions, ensuring that passengers feel valued and cared for during their travel experience.

4. Collaboration: Work closely with other airport staff and departments to ensure a coordinated effort in serving passengers, contributing to a positive airport environment.

Required Skills and Expectations:

Candidates should have completed at least the 10th grade and possess strong communication skills to interact effectively with passengers. A friendly demeanor, a willingness to learn, and the ability to work well under pressure are essential. Flexibility in working hours, including weekends and holidays, is expected, along with a commitment to providing outstanding service to make every travel experience enjoyable. If you are enthusiastic about helping others and ready to join a dynamic team, we encourage you to apply.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  10th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation

• Walk-in interview location

  kolkata