Hiring Freshers || Airport Customer Service Associate

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As an Airport Customer Service Associate at Gaya Airport, you will help travelers with their needs and ensure a smooth airport experience. This role is ideal for individuals looking to start their career in customer service.

Key Responsibilities:

1. Passenger Assistance: Greet passengers and assist them with check-in procedures, boarding, and baggage handling, ensuring they feel welcomed and supported.

2. Information Provider: Answer questions about flights, airport services, and travel guidelines, helping passengers navigate the airport and related processes effectively.

3. Problem Resolution: Address any issues or complaints from passengers promptly, ensuring effective solutions are provided to enhance their travel experience.

4. Team Collaboration: Work closely with airport staff and airlines to coordinate activities and ensure all customer service tasks are performed efficiently and accurately.

Required Skills and Expectations:

You should have a friendly and professional demeanor, as well as strong communication skills to interact with a diverse group of passengers. Attention to detail is essential for managing check-in and baggage processes accurately. The ability to work in a fast-paced environment and handle stressful situations calmly is also crucial. A minimum of a 10th-grade education is required, along with basic computer skills. Being a quick learner and showing enthusiasm for providing excellent service will help you excel in this role.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  10th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation

• Walk-in interview location

  kolkata