As an Airline Ground Staff member in Siliguri, you will be essential in ensuring smooth operations at the airport. You will help travelers with their check-in processes, manage baggage, and provide excellent customer service.
Key Responsibilities:
1. **Check-in Assistance**: You will guide passengers through the check-in process, ensuring they have all necessary documents and helping them with self-service kiosks if needed.
2. **Baggage Handling**: You will assist in loading and unloading luggage, ensuring items are safely transferred to and from the aircraft while maintaining a high level of care.
3. **Customer Service**: You will respond to passenger inquiries, resolve issues, and provide information about flights, gate changes, and airport services, ensuring a positive experience for all travelers.
4. **Safety Procedures**: You will adhere to safety guidelines and procedures at all times, ensuring a secure environment for both passengers and staff.
5. **Coordination with Crew**: You will communicate effectively with flight crews and other ground staff to ensure timely departures and arrivals, facilitating a smooth operational flow.
Required Skills and Expectations:
Candidates should possess strong communication skills to interact with passengers and colleagues. A friendly and approachable demeanor is essential, as is the ability to work as part of a team. Attention to detail and the capacity to handle multiple tasks simultaneously are critical qualities. Basic computer knowledge may also be required. Adaptability and a commitment to providing exceptional service will be key to your success in this role.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Airport Cargo Loader
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
KOLKATA