Job Description

As an Airline Ground Staff member in Siliguri, you will be essential in ensuring smooth operations at the airport. You will help travelers with their check-in processes, manage baggage, and provide excellent customer service.

Key Responsibilities:

1. **Check-in Assistance**: You will guide passengers through the check-in process, ensuring they have all necessary documents and helping them with self-service kiosks if needed.

2. **Baggage Handling**: You will assist in loading and unloading luggage, ensuring items are safely transferred to and from the aircraft while maintaining a high level of care.

3. **Customer Service**: You will respond to passenger inquiries, resolve issues, and provide information about flights, gate changes, and airport services, ensuring a positive experience for all travelers.

4. **Safety Procedures**: You will adhere to safety guidelines and procedures at all times, ensuring a secure environment for both passengers and staff.

5. **Coordination with Crew**: You will communicate effectively with flight crews and other ground staff to ensure timely departures and arrivals, facilitating a smooth operational flow.

Required Skills and Expectations:

Candidates should possess strong communication skills to interact with passengers and colleagues. A friendly and approachable demeanor is essential, as is the ability to work as part of a team. Attention to detail and the capacity to handle multiple tasks simultaneously are critical qualities. Basic computer knowledge may also be required. Adaptability and a commitment to providing exceptional service will be key to your success in this role.
  • Experience

    0 - 1 Years

  • No. of Openings

    45

  • Education

    10th Pass

  • Role

    Airport Cargo Loader

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

  • Face Interview Location

    KOLKATA

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