Interview For Airlines Executive || 10th Pass - Freshers

We are looking for an Airlines Executive in Durgapur. This full-time position is ideal for individuals who are eager to start their careers in the airline industry. Candidates should have completed at least 10th grade and have some familiarity with customer service roles.

Key Responsibilities:

- Customer Service:

Assist customers with inquiries regarding flight schedules, bookings, and cancellations. Provide clear and helpful information to ensure a satisfactory experience.

- Ticket Booking:

Handle ticket reservation requests via phone, email, or in-person. Ensure bookings are accurate and comply with company procedures.

- Problem Resolution:

Address customer complaints and conflicts by finding suitable solutions. This engagement should build trust and enhance customer loyalty.

- Flight Coordination:

Monitor flight status and ensure timely communication with passengers regarding changes. This helps in managing expectations and reducing inconvenience.

- Documentation:

Maintain accurate records of bookings, cancellations, and customer interactions in the database. This task supports efficient service management.

Required Skills and Expectations:

The ideal candidate is expected to have excellent communication skills to interact effectively with customers. A friendly and approachable demeanor is essential for providing top-notch service. Basic computer skills are necessary for updating records and managing bookings. The ability to work under pressure in a fast-paced environment is crucial. Strong attention to detail ensures accuracy in all tasks, contributing to overall operational efficiency. A proactive attitude and willingness to learn are highly valued.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Airlines Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation

• Face Interview Location

  KOLKATA