Hiring Fresher / Airlines Executive / 12th Pass

We are seeking an energetic and dedicated Airlines Executive to join our team in Kolkata. This is a full-time position suitable for freshers who have completed their 12th grade. The role involves interacting with customers to provide assistance with their travel-related queries, reservations, and other airline services.

**Key Responsibilities:**

- **Customer Interaction:** Engage with clients to understand their travel needs and provide tailored solutions, enhancing customer satisfaction and trust.

- **Booking Management:** Assist in the booking process for flights, ensuring all details are accurately captured and confirmed to avoid any issues.

- **Flight Information:** Keep customers informed about flight schedules, cancellations, and other updates to ensure they have the most current information regarding their travel plans.

- **Issue Resolution:** Address any customer complaints or concerns promptly, finding effective solutions to maintain a positive company image.

- **Sales Support:** Promote additional services such as travel insurance, seat upgrades, and other airline offerings to maximize sales opportunities.

**Required Skills and Expectations:**

Candidates should have excellent communication skills in English and Hindi to effectively interact with customers. Strong interpersonal skills are essential to build rapport and assist with inquiries. A positive attitude and ability to work well under pressure are necessary, as this role involves fast-paced environments. Basic computer skills are required for handling bookings and customer databases. A keen sense of customer service and teamwork will contribute to a harmonious workplace and enhance client experiences.

• Experience

  Fresher

• No. of Openings

  22

• Education

  12th Pass

• Role

  Airlines Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Kolkata