key responsibilities:
1. greet and welcome passengers on board: as a cabin crew member, you will be responsible for greeting passengers as they board the aircraft, providing them with a warm welcome and ensuring they feel comfortable and at ease.
2. ensure safety and security of passengers: your primary duty will be to ensure the safety and security of passengers during the flight, including conducting safety demonstrations, assisting with emergency procedures, and responding to any security threats.
3. provide excellent customer service: you will be expected to provide exceptional customer service to passengers throughout the flight, offering assistance with any requests or issues they may have and ensuring a pleasant and comfortable travel experience.
4. serve food and beverages: another important aspect of your role will be to serve food and beverages to passengers, taking orders, and ensuring that all passengers' needs are met during the flight.
required skills and expectations:
1. good communication skills: you must have excellent communication skills to effectively interact with passengers, colleagues, and other crew members during the flight.
2. customer management skills: as a cabin crew member, you should have strong customer management skills to handle any passenger issues or complaints with professionalism and efficiency.
3. attention to detail: it is essential to have a keen eye for detail to ensure the safety and comfort of passengers throughout the flight.
4. ability to work well under pressure: the role of cabin crew can be demanding, so it is important to be able to work well under pressure and remain calm and composed in stressful situations.