As an Airline Ground Staff member, you will be a crucial part of the airport operations, ensuring that passengers have a smooth and pleasant travel experience. Your main responsibilities will include:
- **Check-In Assistance**: Help passengers check in for their flights by processing their tickets and baggage, ensuring that all procedures are followed accurately.
- **Baggage Handling**: Safely manage and ensure the correct loading and unloading of luggage, making sure no bags are lost or damaged during the process.
- **Customer Service**: Provide outstanding support to passengers by answering questions, addressing their needs, and resolving any issues that may arise to maintain a positive travel atmosphere.
- **Boarding Procedures**: Oversee the boarding of passengers onto the aircraft, ensuring that the process runs smoothly and efficiently.
- **Safety and Security Compliance**: Follow all safety and security protocols to ensure the safety of both passengers and crew members, keeping the environment secure.
To excel in this role, you should possess strong communication skills to interact effectively with passengers and team members. A basic understanding of airline operations is beneficial, but not necessary for candidates with enthusiasm and a willingness to learn. You should be able to work well in a team and handle stressful situations calmly. Punctuality and dependability are also crucial traits, as is a positive attitude towards customer service. A high school diploma or equivalent is required.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata