Job Description

As an Airline Ground Staff member, you will play a crucial role in ensuring the smooth operation of airline services at the airport. You will be responsible for assisting passengers and supporting various ground operations.

**Key Responsibilities:**

- **Passenger Check-in**: Assist passengers with the check-in process, ensuring they have their tickets and identification ready for a smooth boarding experience.

- **Baggage Handling**: Safely manage passengers' luggage, ensuring it is properly tagged and loaded onto the aircraft to prevent loss or damage.

- **Customer Service**: Provide excellent customer service by addressing passenger inquiries, resolving issues, and ensuring a pleasant travel experience for all passengers.

- **Boarding Assistance**: Help with the boarding process by ensuring passengers board the aircraft in an orderly fashion and according to their designated zones or rows.

- **Catering Coordination**: Assist in managing in-flight catering by ensuring that food and beverages are loaded onto the aircraft as per schedule.

- **Safety and Security Checks**: Conduct safety and security checks on luggage and passenger areas to maintain a safe environment at the airport.

**Required Skills and Expectations:**

- Basic education (10th pass) is mandatory, demonstrating the ability to follow instructions effectively.

- Strong communication skills to interact clearly and positively with passengers and team members.

- A customer-focused attitude, showing a willingness to assist and address passenger needs.

- Ability to work in a fast-paced environment, managing multiple tasks efficiently.

- Teamwork and collaboration skills, as you will work closely with various airport staff and departments.

- A professional appearance and demeanor, representing the airline positively at all times.
  • Experience

    0 - 1 Years

  • No. of Openings

    85

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

  • Face Interview Location

    kolkata

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