As an Airline Ground Staff member, you will play a crucial role in ensuring the smooth operation of airline services at the airport. You will be responsible for assisting passengers and supporting various ground operations.
**Key Responsibilities:**
- **Passenger Check-in**: Assist passengers with the check-in process, ensuring they have their tickets and identification ready for a smooth boarding experience.
- **Baggage Handling**: Safely manage passengers' luggage, ensuring it is properly tagged and loaded onto the aircraft to prevent loss or damage.
- **Customer Service**: Provide excellent customer service by addressing passenger inquiries, resolving issues, and ensuring a pleasant travel experience for all passengers.
- **Boarding Assistance**: Help with the boarding process by ensuring passengers board the aircraft in an orderly fashion and according to their designated zones or rows.
- **Catering Coordination**: Assist in managing in-flight catering by ensuring that food and beverages are loaded onto the aircraft as per schedule.
- **Safety and Security Checks**: Conduct safety and security checks on luggage and passenger areas to maintain a safe environment at the airport.
**Required Skills and Expectations:**
- Basic education (10th pass) is mandatory, demonstrating the ability to follow instructions effectively.
- Strong communication skills to interact clearly and positively with passengers and team members.
- A customer-focused attitude, showing a willingness to assist and address passenger needs.
- Ability to work in a fast-paced environment, managing multiple tasks efficiently.
- Teamwork and collaboration skills, as you will work closely with various airport staff and departments.
- A professional appearance and demeanor, representing the airline positively at all times.
Experience
0 - 1 Years
No. of Openings
85
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata