Join our team as an Airline Ground Staff member in Howrah, India. This role involves providing essential support to ensure smooth airport operations and excellent customer service.
Key Responsibilities:
1. **Check-in Assistance**: Help passengers with the check-in process, including confirming flight details, issuing boarding passes, and managing luggage.
2. **Customer Service**: Address passenger inquiries and concerns, offering assistance with ticketing and other travel-related issues to enhance their travel experience.
3. **Baggage Handling**: Ensure the safe and efficient handling of luggage, including loading and unloading it from aircraft, and monitoring baggage claim areas.
4. **Flight Operations Support**: Collaborate with airline personnel to assist with flight departures and arrivals, ensuring timely and organized boarding processes.
5. **Emergency Response**: Adhere to safety protocols and assist during emergency situations, prioritizing passenger safety and effective communication.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess strong interpersonal skills to effectively communicate with passengers and team members. Attention to detail is crucial for managing check-in and baggage procedures accurately. A positive attitude and the ability to work in a fast-paced environment are essential for success in this role. Candidates should be adaptable and ready to handle unexpected situations with professionalism. Prior customer service experience is a plus, but not mandatory, making this an ideal opportunity for freshers looking to enter the airline industry.
Experience
0 - 1 Years
No. of Openings
87
Education
12th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata