Job Description

Join our team as an Airline Ground Staff member in Howrah, India. This role involves providing essential support to ensure smooth airport operations and excellent customer service.

Key Responsibilities:

1. **Check-in Assistance**: Help passengers with the check-in process, including confirming flight details, issuing boarding passes, and managing luggage.

2. **Customer Service**: Address passenger inquiries and concerns, offering assistance with ticketing and other travel-related issues to enhance their travel experience.

3. **Baggage Handling**: Ensure the safe and efficient handling of luggage, including loading and unloading it from aircraft, and monitoring baggage claim areas.

4. **Flight Operations Support**: Collaborate with airline personnel to assist with flight departures and arrivals, ensuring timely and organized boarding processes.

5. **Emergency Response**: Adhere to safety protocols and assist during emergency situations, prioritizing passenger safety and effective communication.

Required Skills and Expectations:

Candidates should have completed their 12th grade and possess strong interpersonal skills to effectively communicate with passengers and team members. Attention to detail is crucial for managing check-in and baggage procedures accurately. A positive attitude and the ability to work in a fast-paced environment are essential for success in this role. Candidates should be adaptable and ready to handle unexpected situations with professionalism. Prior customer service experience is a plus, but not mandatory, making this an ideal opportunity for freshers looking to enter the airline industry.
  • Experience

    0 - 1 Years

  • No. of Openings

    87

  • Education

    12th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    PF, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

  • Face Interview Location

    kolkata

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