We are looking for dedicated individuals to join our airline ground staff team in Dhanbad. This full-time position is suitable for candidates who have recently completed their education, with experience not being mandatory.
**Key Responsibilities:**
- **Passenger Assistance**: Provide guidance to passengers during check-in, boarding, and baggage claim processes to ensure a smooth travel experience.
- **Check-in Operations**: Process passenger check-ins efficiently, including issuing boarding passes and ensuring all travel documents are in order.
- **Baggage Handling**: Safely manage and track passenger baggage to prevent any loss or damage while ensuring timely delivery.
- **Customer Service**: Address passenger inquiries and resolve issues promptly, maintaining a positive atmosphere at the airport.
- **Coordination with Team**: Work closely with other ground staff and airport personnel to ensure flight schedules are maintained and passenger needs are met.
- **Safety Compliance**: Follow all safety protocols and regulations to ensure a secure environment for both staff and passengers.
**Required Skills and Expectations:**
- Candidates should have completed at least the 10th grade of education.
- Strong communication skills are essential for effective interaction with passengers and team members.
- A customer-oriented attitude is crucial, as you will be assisting travelers and addressing their concerns.
- Basic problem-solving skills to handle unexpected situations calmly.
- The ability to work well in a team, ensuring proper coordination with colleagues in a fast-paced environment.
Experience
0 - 1 Years
No. of Openings
87
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata