As an Airline Ground Staff member, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:
- **Passenger Check-In:** Assist passengers with checking in for their flights, ensuring they have the correct documentation and help with baggage tagging.
- **Baggage Handling:** Manage the loading and unloading of passengers' luggage, ensuring that all bags are handled carefully and reach the correct destination.
- **Customer Service:** Address passenger inquiries and concerns, offering solutions to their problems and providing information about flight schedules, gate changes, and airport facilities.
- **Boarding Procedures:** Assist in organizing and facilitating the boarding process, ensuring that it runs smoothly and efficiently.
- **Flight Information Management:** Update and communicate flight status changes to passengers, keeping them informed about delays or cancellations.
- **Safety and Security Checks:** Ensure that all safety protocols are followed, performing necessary checks to maintain a secure environment for both staff and passengers.
To qualify for this position, you should possess strong communication skills, a friendly demeanor, and the ability to work well under pressure. Being adaptable and a team player is important, as you will be working closely with colleagues to ensure effective operations. Basic computer skills are an advantage, as you may need to operate check-in systems. A high level of professionalism and a customer-focused attitude are essential to succeed in this role. No prior experience is required, making it ideal for candidates looking to start their career in the airline industry.
Experience
0 - 1 Years
No. of Openings
66
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata