Job Description

As an Airline Ground Staff member, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:

- **Passenger Check-In:** Assist passengers with checking in for their flights, ensuring they have the correct documentation and help with baggage tagging.

- **Baggage Handling:** Manage the loading and unloading of passengers' luggage, ensuring that all bags are handled carefully and reach the correct destination.

- **Customer Service:** Address passenger inquiries and concerns, offering solutions to their problems and providing information about flight schedules, gate changes, and airport facilities.

- **Boarding Procedures:** Assist in organizing and facilitating the boarding process, ensuring that it runs smoothly and efficiently.

- **Flight Information Management:** Update and communicate flight status changes to passengers, keeping them informed about delays or cancellations.

- **Safety and Security Checks:** Ensure that all safety protocols are followed, performing necessary checks to maintain a secure environment for both staff and passengers.

To qualify for this position, you should possess strong communication skills, a friendly demeanor, and the ability to work well under pressure. Being adaptable and a team player is important, as you will be working closely with colleagues to ensure effective operations. Basic computer skills are an advantage, as you may need to operate check-in systems. A high level of professionalism and a customer-focused attitude are essential to succeed in this role. No prior experience is required, making it ideal for candidates looking to start their career in the airline industry.
  • Experience

    0 - 1 Years

  • No. of Openings

    66

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 36 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

  • Face Interview Location

    kolkata

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