Job Description

As an Airline Ground Staff member, you will play a vital role in ensuring a smooth and efficient operation at the airport. This is a full-time position located in Asansol, perfect for individuals with a passion for the aviation industry, even those with little to no experience.

Key Responsibilities:

- **Check-in Assistance**: Help passengers with the check-in process, ensuring they receive their boarding passes and baggage claims smoothly. This enhances the passenger's travel experience.

- **Baggage Handling**: Responsible for the safe loading and unloading of passengers' baggage. Proper handling prevents damage and ensures passengers receive their belongings on time.

- **Customer Service**: Address passenger inquiries and provide assistance as needed. Excellent customer service creates a welcoming environment and resolves issues efficiently.

- **Flight Information**: Keep passengers updated about flight schedules and any changes. Timely information helps reduce passenger anxiety and improves overall travel experience.

- **Safety Procedures**: Follow airport safety and security protocols strictly. Adhering to safety measures protects passengers and staff, maintaining a safe environment.

Required Skills and Expectations:

- **Communication Skills**: Strong verbal communication is crucial for interacting with passengers and teammates effectively.

- **Team Player**: Ability to work well with colleagues in a fast-paced environment. Teamwork is essential for smooth operations.

- **Problem-Solving Skills**: Must be able to think quickly and resolve passenger complaints or issues efficiently.

- **Attention to Detail**: Careful attention to procedures and passenger needs helps prevent errors and ensures a high standard of service.

- **Flexibility**: Willingness to work various shifts, including weekends and holidays, as airport operations run 24/7.
  • Experience

    0 - 1 Years

  • No. of Openings

    42

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

  • Face Interview Location

    kolkata

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