As an Airline Ground Staff member, you will play a vital role in ensuring a smooth and efficient operation at the airport. This is a full-time position located in Asansol, perfect for individuals with a passion for the aviation industry, even those with little to no experience.
Key Responsibilities:
- **Check-in Assistance**: Help passengers with the check-in process, ensuring they receive their boarding passes and baggage claims smoothly. This enhances the passenger's travel experience.
- **Baggage Handling**: Responsible for the safe loading and unloading of passengers' baggage. Proper handling prevents damage and ensures passengers receive their belongings on time.
- **Customer Service**: Address passenger inquiries and provide assistance as needed. Excellent customer service creates a welcoming environment and resolves issues efficiently.
- **Flight Information**: Keep passengers updated about flight schedules and any changes. Timely information helps reduce passenger anxiety and improves overall travel experience.
- **Safety Procedures**: Follow airport safety and security protocols strictly. Adhering to safety measures protects passengers and staff, maintaining a safe environment.
Required Skills and Expectations:
- **Communication Skills**: Strong verbal communication is crucial for interacting with passengers and teammates effectively.
- **Team Player**: Ability to work well with colleagues in a fast-paced environment. Teamwork is essential for smooth operations.
- **Problem-Solving Skills**: Must be able to think quickly and resolve passenger complaints or issues efficiently.
- **Attention to Detail**: Careful attention to procedures and passenger needs helps prevent errors and ensures a high standard of service.
- **Flexibility**: Willingness to work various shifts, including weekends and holidays, as airport operations run 24/7.
Experience
0 - 1 Years
No. of Openings
42
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata