Job Description

As an Airline Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services and passenger experiences. Your responsibilities and required skills are outlined below.

**Key Responsibilities:**

- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and tagging luggage to ensure they are processed correctly.

- **Baggage Handling:** Safely manage passenger luggage by loading and unloading bags from aircraft, ensuring all items are handled with care to prevent damage.

- **Customer Service:** Address passenger inquiries and concerns while providing information about flight schedules, services, and airport facilities to enhance their travel experience.

- **Boarding Procedures:** Control the boarding process by verifying passenger documents and ensuring they board in an organized manner, contributing to timely flight departures.

- **Liaison with Crews:** Communicate effectively with the flight crew and ground services team to ensure all operational requirements are met for safe and efficient flight handling.

**Required Skills and Expectations:**

- You should have completed at least your 10th grade and possess good communication skills to interact effectively with passengers and team members.

- A friendly attitude and a strong focus on customer service are essential, as you will often be the first point of contact for travelers.

- The ability to work under pressure and manage time efficiently is crucial, especially during busy travel periods.

- Basic computer skills are necessary for handling check-in systems and managing passenger data accurately.

- A team player mentality is important to work well with various departments within the airport environment.
  • Experience

    0 - 1 Years

  • No. of Openings

    120

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face Interview Location

    Kolkata

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