We are seeking enthusiastic individuals for the Airline Ground Staff position in Kolkata. This role is perfect for those looking to start their careers in the aviation industry, offering an opportunity to interact with passengers and support smooth airport operations.
Key Responsibilities:
- **Customer Service**: Greet passengers warmly and assist them with check-in, baggage claims, and any queries about their flights, ensuring a friendly atmosphere at the airport.
- **Check-In Procedures**: Handle passenger check-in processes along with boarding passes and luggage, ensuring accurate and efficient operations while maintaining flight schedules.
- **Baggage Handling**: Ensure that all luggage is processed correctly and that passengers are informed about baggage policies, assisting with any issues that may arise.
- **Communication**: Coordinate with airline crews and other ground staff to ensure timely flights, smooth boarding processes, and efficient operations at the terminal.
Required Skills and Expectations:
Candidates should have completed at least their 10th grade and possess good communication skills in both English and Hindi. Being friendly and approachable is essential, as you will be dealing with diverse passengers. Basic computer knowledge is necessary for checking in passengers and managing flight information. Strong attention to detail is important to avoid errors in ticketing and baggage handling. The role requires you to be a team player, ready to work in a fast-paced environment and handle challenges as they arise.