We are looking for dedicated Airline Ground Staff to manage airport operations and ensure a smooth experience for passengers in Kolkata, India. This full-time role is ideal for candidates with 0-1 years of experience and at least a 10th-grade education.
Key Responsibilities:
1. **Passenger Assistance**: Greet and help passengers during check-in and boarding processes, ensuring they have all necessary documents for their journey.
2. **Baggage Handling**: Manage the safe loading and unloading of baggage and cargo, ensuring items are handled with care to prevent damage.
3. **Check-in Services**: Operate check-in counters using airline software, verifying passenger details and issuing boarding passes efficiently.
4. **Customer Service**: Address passenger inquiries and resolve any issues they may encounter while at the airport, maintaining a friendly attitude.
5. **Safety and Security**: Follow airport safety protocols diligently to ensure the security of all passengers and staff.
To succeed in this role, you should have excellent communication skills and the ability to work in a team. Being detail-oriented is essential for handling documents and baggage accurately. A positive attitude and willingness to learn will help you thrive in this fast-paced environment. Please note that basic computer skills are necessary for operating check-in systems effectively.