- assist passengers during check-in and boarding procedures: as an airline ground staff member, you will be responsible for helping passengers check in for their flights, assisting them with boarding, and answering any questions they may have.
- communicate effectively with passengers and airline staff: strong communication skills are essential in this role to ensure clear and accurate information is provided to passengers and coordination with other airline staff.
- ensure safety and security protocols are followed: you will need to be aware of aviation security regulations and procedures to maintain a safe and secure environment for passengers, luggage, and aircraft.
- handle ground staff activities such as baggage handling and aircraft marshalling: this includes loading and unloading baggage, guiding planes to and from parking spots, and performing other ground handling duties as required.
- work efficiently in a fast-paced airport environment: the ability to multitask, work under pressure, and adapt to changing situations quickly is crucial for success as an airline ground staff member.
required skills and expectations:
- strong communication skills to interact with passengers and airline staff effectively.
- knowledge of aviation industry practices and regulations.
- ability to handle ground staff activities such as baggage and cargo handling.
- willingness to work in a fast-paced airport environment and adapt to changes quickly.
- good physical fitness and stamina to carry out manual tasks effectively.