Job Description

As an Airline Ground Staff member, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to passengers. Your responsibilities will include:

- **Check-In Assistance**: Help passengers with the check-in process, ensuring they have the correct documentation and luggage requirements.

- **Baggage Handling**: Safely assist with the loading and unloading of luggage from the aircraft, making sure all bags are handled with care.

- **Customer Service**: Address passenger inquiries and resolve any issues related to flight schedules, boarding, or luggage.

- **Boarding Procedures**: Manage the boarding process by checking tickets and boarding passes, ensuring that all passengers board the plane in an orderly manner.

- **Safety and Security Compliance**: Follow airport and airline safety protocols to maintain a secure environment for passengers and staff.

For this role, the following skills and expectations are essential:

- **Communication Skills**: You should have clear and effective verbal communication skills to assist passengers and collaborate with team members.

- **Customer-Oriented Attitude**: A friendly, helpful demeanor is important for providing top-notch service and handling passenger concerns.

- **Team Player**: Ability to work well with others in a fast-paced environment as teamwork is crucial for successful operations.

- **Attention to Detail**: You need to be detail-oriented to ensure accuracy in processes like check-in and baggage handling.

Candidates with zero to one year of experience and who have completed their 12th grade are encouraged to apply for this full-time position located in Kolkata.
  • Experience

    0 - 1 Years

  • No. of Openings

    40

  • Education

    12th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    kolkata

About Aviindia Institute of Aviation and Hospitality Management

We are a trusted aviation and hospitality training institute dedicated to helping students build practical skills and professional confidence. Our focus is on quality training, honest guidance, and career awarenessso students and parents can make informed decisions.
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