Job Description

- Assist passengers: Help passengers with check-in procedures, luggage handling, and boarding processes to ensure a smooth travel experience.

- Handle baggage: Tag, load, and unload baggage on conveyor belts and vehicles following safety guidelines to prevent damage or loss.

- Conduct security checks: Screen passengers and their belongings using x-ray machines and metal detectors to ensure compliance with safety regulations.

- Coordinate with flight crew: Communicate important information between ground staff, flight attendants, and pilots to maintain efficient operations.

- Provide customer service: Address passenger inquiries, resolve complaints, and assist with special requests to ensure customer satisfaction.

- Maintain cleanliness: Keep the terminal, boarding gates, and baggage claim areas clean and organized to provide a pleasant environment for passengers.

Required Skills and Expectations:

- Strong communication skills: Ability to effectively interact with passengers and coworkers in a professional manner.

- Attention to detail: Must pay close attention to baggage tags, boarding passes, and security procedures to avoid errors.

- Physical fitness: Capable of lifting and moving heavy luggage and standing for long periods during shifts.

- Team player: Willingness to collaborate with colleagues to achieve common goals and deliver excellent service.

- Time management: Skills to prioritize tasks, handle multiple responsibilities, and adapt to changing circumstances in a fast-paced environment.
  • Experience

    0 - 2 Years

  • No. of Openings

    369

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Air India Airlines

Founded in 1932 as Tata Airlines by J. R. D. Tata, Tata himself flew its first single-engine de Havilland Puss Moth, carrying air mail from Karachi to Bombay's Juhu aerodrome and later continuing to Madras (currently Chennai). After World War II, it was nationalised by the Government of India in 1953 and was renamed Air India.[4] On 21 February 1960, it took delivery of its first Boeing 707 named Gauri Shankar and became the first Asian airline to induct a jet aircraft in its fleet. In 200001, attempts were made to privatise Air India and from 2006 onwards, it suffered losses after its merger with Indian Airlines. Another privatization attempt was launched in 2017, which concluded with ownership of the airline and associated properties return to the Tata Group after 69 years in 2022.
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