Airline Customer Service Representative - Full Time - Freshers

We are looking for a friendly and motivated Airline Customer Service Representative to join our team in Alipurduar, India. This entry-level position is ideal for individuals seeking to kickstart their careers in the airline industry while providing excellent service to travelers.

Key Responsibilities:

1. **Assist Passengers**: You will help passengers with their inquiries, including ticket bookings, flight schedules, and baggage information. Your ability to communicate clearly will ensure a smooth experience for travelers.

2. **Check-In Support**: You will guide passengers through the check-in process, ensuring that they have all necessary documents ready and helping them with any technical issues related to kiosks or online services.

3. **Resolve Issues**: You will handle passenger complaints and concerns with empathy and professionalism. By listening to their needs, you can provide solutions or escalate issues as needed.

4. **Maintain Records**: You will be responsible for keeping records of passenger interactions and feedback, ensuring accurate information is always available for future reference.

Required Skills and Expectations:

A successful candidate will have a positive attitude, good communication skills, and the ability to work in a fast-paced environment. Attention to detail and strong problem-solving abilities are essential. You should be willing to learn, adaptable to changes, and able to work both independently and as part of a team. A basic understanding of computers will be beneficial for this role.

• Experience

  0 - 1 Years

• No. of Openings

  32

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata