Hiring Freshers || Airline Customer Service Representative

As an Airline Customer Service Representative, you will be responsible for assisting passengers with their travel needs and inquiries. You will provide excellent customer service, assist with booking flights, handling luggage inquiries, and resolving any issues that may arise during travel.

Key Responsibilities:

- Provide exceptional customer service to passengers before, during, and after their flights.

- Assist passengers with booking flights, changing reservations, and answering any travel-related queries.

- Handle luggage inquiries and assist passengers with lost or damaged luggage.

- Resolve any issues or complaints that passengers may have during their travel experience.

- Coordinate with other airline departments to ensure a smooth travel experience for passengers.

Required Skills and Expectations:

- Excellent communication skills and the ability to remain calm under pressure.

- Strong problem-solving abilities to address any issues that passengers may face.

- Detail-oriented and able to handle multiple tasks simultaneously.

- Basic computer skills to navigate airline reservation systems.

- Willingness to work flexible hours, including evenings, weekends, and holidays.

- Previous customer service experience and knowledge of the airline industry is a plus, but not required.

• Experience

  0 - 1 Years

• No. of Openings

  57

• Education

  12th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office