Fresher hiring for Airline Customer Service Representative

As an Airline Customer Service Executive, you will play a crucial role in ensuring a positive experience for airline passengers. You will work directly with customers to help them with their travel needs.

**Key Responsibilities:**

- **Assist Passengers:** Provide friendly and effective assistance to passengers with inquiries related to flight schedules, baggage handling, and ticketing.

- **Check-in Support:** Facilitate the check-in process for passengers, ensuring that all necessary procedures are followed smoothly and efficiently.

- **Problem Resolution:** Address and resolve any issues or complaints passengers may have, working to provide timely and satisfactory solutions.

- **Information Dissemination:** Share important information regarding flights, delays, and airline policies, ensuring passengers are well-informed.

- **Collaboration with Team:** Work closely with other team members and departments to enhance overall customer satisfaction and streamline airport operations.

**Required Skills and Expectations:**

- **Communication Skills:** You must have clear and effective communication skills to interact with passengers and colleagues professionally.

- **Customer Service Orientation:** A strong desire to help others and provide excellent customer service is essential for this role.

- **Attention to Detail:** You should pay close attention to details to ensure accurate information is provided to passengers.

- **Team Player:** You need to be able to work well in a team environment, contributing positively to group tasks.

- **Adaptable and Flexible:** The ability to handle unexpected situations and adapt quickly is important in the fast-paced airline industry.

This role is an excellent opportunity for individuals starting their career in customer service within the airline sector.

• Experience

  0 - 1 Years

• No. of Openings

  56

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata