Airline Customer Service Representative Jobs For 10th Pass Freshers

We are looking for an energetic Airline Customer Service Executive to join our team in Kolkata. This role is ideal for individuals seeking to begin their career in the airline industry and involves engaging with customers to ensure a seamless travel experience.

Key Responsibilities:

1. **Customer Assistance**: Greet and assist passengers with inquiries, bookings, and changes to their travel plans, ensuring they receive timely and accurate information.

2. **Check-In Support**: Aid customers during the check-in process, helping them complete documentation, manage luggage, and address any immediate concerns.

3. **Problem Resolution**: Handle complaints and resolve issues swiftly, maintaining a calm demeanor and ensuring customer satisfaction in challenging situations.

4. **Information Sharing**: Provide updates regarding flight schedules, delays, and cancellations, ensuring passengers are well-informed and their needs are met.

5. **Collaboration**: Work closely with other airline staff and departments to ensure a coordinated approach to customer service, enhancing the overall passenger experience.

Required Skills and Expectations:

Candidates should have strong communication skills and a friendly attitude. Being a team player is essential, as you will often work with diverse groups. Basic computer skills are necessary to handle bookings and queries efficiently. A willingness to learn and adapt in a fast-paced environment is important, as this role involves direct interaction with customers regularly.

• Experience

  0 - 1 Years

• No. of Openings

  40

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata