Airline Customer Service Representative Jobs For 10th Pass Freshers

We are looking for a dedicated Airline Customer Service Executive based in Bhubaneswar. This full-time position is suitable for those with minimal experience, including freshers who have completed their 10th grade. As part of our team, you will play a crucial role in ensuring customer satisfaction and providing support to travelers.

**Key Responsibilities:**

- **Customer Assistance**: Greet and assist passengers with their travel inquiries, ensuring they feel valued and informed throughout their journey.

- **Ticket Reservations**: Help customers book, change, or cancel flight tickets using airline systems, ensuring accuracy and efficiency in all transactions.

- **Complaint Resolution**: Address passenger complaints and concerns promptly, providing solutions and escalating issues to management when necessary.

- **Flight Information**: Communicate details about flight schedules, delays, and cancellations to customers, ensuring they have the latest updates.

- **Documentation Handling**: Manage travel documents such as boarding passes and identification, ensuring that all necessary paperwork is processed correctly.

**Required Skills and Expectations:**

- Strong communication skills: Ability to interact clearly and politely with customers in person and over the phone.

- Basic computer skills: Familiarity with using computer systems for tasks such as booking and record-keeping.

- Customer-oriented attitude: A commitment to providing excellent service and ensuring customer satisfaction.

- Team player: Willingness to collaborate with colleagues and support team objectives.

- Ability to work in a fast-paced environment: Must handle multiple tasks efficiently while maintaining a positive attitude.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata