Airline Customer Service Representative Jobs For Freshers - Purulia

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We are seeking a dedicated Airline Customer Service Executive to join our team in Purulia, India. This role is suitable for individuals with little to no experience, providing a great opportunity to start a career in the aviation industry.

As an Airline Customer Service Executive, you will be the first point of contact for passengers, assisting them with their inquiries and providing support throughout their travel experience.

Key Responsibilities:

You will handle customer inquiries via phone, email, or in-person, ensuring that all questions about flights, tickets, and services are answered clearly and promptly. You will assist passengers with check-in processes, helping them to understand their options and resolve any issues they may face. Additionally, you will manage baggage claims and keep passengers informed about flight status changes, ensuring they receive timely updates and support during their travels.

Required Skills and Expectations:

We expect you to have strong communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable attitude is essential to provide excellent service. Problem-solving skills will help you address customer issues swiftly. Basic computer skills are necessary to manage bookings and inquiries efficiently. Candidates should be reliable, punctual, and capable of working well under pressure in a fast-paced environment. Teamwork and a positive demeanor are crucial for maintaining a pleasant atmosphere both for colleagues and passengers.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation

• Walk-in interview location

  kolkata