Hiring For 10th Pass Freshers - Airline Customer Service Representative

Key Skills

Customer Service Language Skills Organizational Skills Problem-solving Product Knowledge

Job Description

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We are looking for a friendly and dedicated Airline Customer Service Executive to join our team in Kishanganj, Bihar. This entry-level position is perfect for recent school graduates eager to provide excellent support to airline passengers.

As an Airline Customer Service Executive, you will be responsible for assisting passengers with check-in procedures and boarding processes. You will greet customers warmly at the airport, answer inquiries about flight schedules, and provide information on luggage requirements. Additionally, you will help resolve any issues or complaints that arise, ensuring a smooth travel experience for all.

Key responsibilities include:

1. Passenger Assistance: Guide customers during check-in and boarding, ensuring a seamless process and addressing any concerns.

2. Information Provision: Provide accurate information regarding flight schedules, baggage policies, and travel regulations to help passengers plan their journeys.

3. Problem Resolution: Address passenger complaints or issues, working to find solutions that satisfy the customer while adhering to company policies.

4. Documentation Support: Assist in completing necessary travel documents and ensure the accuracy of passenger information.

To succeed in this role, candidates should have excellent communication skills and a friendly demeanor. A problem-solving attitude and the ability to work under pressure are essential. Since this position requires interaction with diverse customers, a passion for helping others and a commitment to customer satisfaction are key expectations.
  • Experience

    0 - 1 Years

  • No. of Openings

    25

  • Education

    10th Pass

  • Role

    Airline Customer Service Executive

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 30 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    PF, ESI, Food/Meals, Accommodation

  • Walk-in interview location

    kolkata

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