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We are looking for a friendly and dedicated Airline Customer Service Executive to join our team in Kishanganj, Bihar. This entry-level position is perfect for recent school graduates eager to provide excellent support to airline passengers.
As an Airline Customer Service Executive, you will be responsible for assisting passengers with check-in procedures and boarding processes. You will greet customers warmly at the airport, answer inquiries about flight schedules, and provide information on luggage requirements. Additionally, you will help resolve any issues or complaints that arise, ensuring a smooth travel experience for all.
Key responsibilities include:
1. Passenger Assistance: Guide customers during check-in and boarding, ensuring a seamless process and addressing any concerns.
2. Information Provision: Provide accurate information regarding flight schedules, baggage policies, and travel regulations to help passengers plan their journeys.
3. Problem Resolution: Address passenger complaints or issues, working to find solutions that satisfy the customer while adhering to company policies.
4. Documentation Support: Assist in completing necessary travel documents and ensure the accuracy of passenger information.
To succeed in this role, candidates should have excellent communication skills and a friendly demeanor. A problem-solving attitude and the ability to work under pressure are essential. Since this position requires interaction with diverse customers, a passion for helping others and a commitment to customer satisfaction are key expectations.
Experience
0 - 1 Years
No. of Openings
25
Education
10th Pass
Role
Airline Customer Service Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation
Walk-in interview location
kolkata