We are seeking an Air Ticketing Staff member to join our team in Ranchi. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education. The role involves assisting customers with air travel arrangements.
Key Responsibilities:
- Booking Flights: Handle reservations by searching for flights, comparing prices, and providing customers with the best options for their travel needs.
- Customer Support: Address inquiries regarding flight schedules, ticket prices, and travel policies, ensuring a positive experience for customers.
- Processing Payments: Manage transactions securely and accurately, confirming ticket bookings and ensuring that all details are correctly entered into the system.
- Handling Changes and Cancellations: Assist customers with modifying or canceling existing bookings, keeping them informed about any fees or policies related to changes.
- Maintaining Records: Keep accurate records of ticket sales and customer interactions to ensure efficient tracking and reporting.
Required Skills and Expectations:
Candidates should possess strong communication skills to interact with customers effectively. A basic understanding of computer systems and software is essential for handling bookings and inquiries efficiently. Attention to detail is crucial to ensure accuracy in ticketing and record-keeping. Being a team player and having a positive attitude toward customer service will contribute to the overall success of the department. The role requires an individual who is motivated and eager to learn in a dynamic work environment.
Experience
0 - 2 Years
No. of Openings
33
Education
12th Pass
Role
Air Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Overtime Pay, Joining Bonus, Travel Allowance (TA), Petrol Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Face Interview Location
kolkata