We are looking for an enthusiastic Air Ticketing Staff member to join our team in Asansol. The ideal candidate will handle ticketing tasks and provide excellent customer service, ensuring a smooth travel experience for our clients.
**Key Responsibilities:**
- **Ticket Booking:** Assist customers in booking flights, ensuring accuracy in details like dates, destinations, and passenger information.
- **Customer Assistance:** Provide guidance to customers regarding flight options, schedules, and prices to help them make informed choices.
- **Changes and Cancellations:** Manage flight changes or cancellations as per customer requests, ensuring compliance with airline policies.
- **Payment Processing:** Handle payment transactions securely and confirm booking upon successful payment.
- **Customer Queries:** Address any questions or concerns customers may have regarding their travel plans in a timely manner.
- **Record Keeping:** Maintain accurate records of all bookings and customer interactions for future reference and accountability.
**Required Skills and Expectations:**
Candidates should have a passion for customer service and clear communication skills. A basic understanding of airline operations and ticketing is an advantage but not mandatory. Proficiency in using computer software for booking systems and handling inquiries efficiently is essential. Candidates must be detail-oriented, able to work in a fast-paced environment, and willing to learn about the travel industry. A positive attitude and the ability to work well within a team are also important for this role.
Experience
0 - 1 Years
No. of Openings
77
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Face Interview Location
dum dum airport