Air Ticketing Executive Fresher

As an Air Ticketing Staff member, you will play a crucial role in helping customers book their flights and ensuring a smooth travel experience.

Key Responsibilities:

- **Booking Air Tickets**: You will assist customers in selecting and reserving flights according to their travel plans and preferences, ensuring they have the best options available.

- **Customer Assistance**: You will answer queries related to flight schedules, fares, and policies, providing timely and accurate information to enhance customer satisfaction.

- **Ticket Modifications**: You will help customers with changes to their existing bookings, such as rescheduling or canceling flights, following company procedures to ensure compliance.

- **Payment Processing**: You will handle payments for ticket purchases, ensuring all transactions are processed accurately and securely.

- **Record Keeping**: You will maintain organized records of bookings and customer interactions, ensuring easy access to information for future reference.

- **Collaboration with Team**: You will work closely with other team members, sharing information and strategies to improve service delivery.

Required Skills and Expectations:

- Basic computer skills are essential, as you will use software to manage bookings and customer information.

- Good communication skills, both verbal and written, are important for interacting with customers and providing clear information.

- A customer-oriented attitude, with the ability to understand and meet customer needs, is critical for success in this role.

- Patience and problem-solving abilities will help you assist customers effectively, especially when handling any issues that may arise.

- A willingness to learn and adapt to the fast-paced environment of air ticketing helps in growing within the role.

• Experience

  0 - 1 Years

• No. of Openings

  34

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation, Two-way Cab