Interview For Air Ticketing Executive || 10th Pass - Freshers

- handling air ticket bookings: the primary responsibility of an air ticketing staff is to manage and process airline ticket reservations for customers, ensuring accuracy and efficiency in booking flights.

- providing customer service: assist customers with their inquiries, provide information about flight schedules, fares, and make recommendations based on their preferences and budget.

- managing cancellations and refunds: process ticket cancellations and refunds for customers according to airline policies and procedures, ensuring customer satisfaction and resolving any issues that may arise.

- coordinating with airlines and travel agencies: communicate with airlines and travel agencies to secure the best deals for customers, negotiate group bookings, and resolve any booking discrepancies.

- maintaining records and documentation: keep accurate records of all bookings, cancellations, and refunds, ensuring that all paperwork is filed correctly and in a timely manner.

skills and expectations:

- strong communication skills: ability to communicate effectively with customers, airlines, and travel agencies, both verbally and in writing.

- attention to detail: must be detail-oriented and able to accurately process bookings and handle customer inquiries.

- knowledge of airline industry: understanding of air ticketing processes, airline policies, and fare structures.

- computer proficiency: familiarity with airline reservation systems and booking software.

- ability to work under pressure: able to multitask, work efficiently in a fast-paced environment, and handle challenging situations with professionalism.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  dum dum airport