Face-to-Face For Air Ticketing Executive Jobs (Freshers)

As an Air Ticketing Staff member in Kolkata, you will play a crucial role in providing excellent customer service and ensuring smooth ticketing operations. Your duties will include:

- **Booking Flights**: You will assist customers in selecting and booking flights based on their preferences and budget, ensuring they receive timely and accurate information.

- **Issuing Tickets**: You will generate and issue air tickets after confirming bookings, making sure all details are correct to avoid any issues for travelers.

- **Handling Queries**: You will address customer inquiries regarding flight schedules, prices, and policies, providing clear and helpful information to enhance their experience.

- **Processing Payments**: You will assist customers in processing payments for flights and other services, ensuring transactions are handled securely and efficiently.

- **Managing Cancellations and Changes**: You will help customers with flight changes or cancellations, guiding them through the necessary procedures and ensuring they understand any fees involved.

To excel in this role, you should possess strong communication skills to deal effectively with customers. A basic understanding of computers and ticketing systems is essential. You should also be detail-oriented to prevent errors in bookings and ticketing. Additionally, a friendly demeanor and a willingness to learn will help you succeed in this fast-paced environment. Finally, being a team player is important, as you will often collaborate with your colleagues to provide the best service possible.

• Experience

  0 - 1 Years

• No. of Openings

  66

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation

• Face Interview Location

  kolkata