Air Ticketing Executive (Freshers) Kolkata

As an Air Ticketing Staff member, you will play a vital role in helping customers book their air travel. Your primary responsibilities will include:

- **Booking Air Tickets**: Assist customers in selecting and reserving flights based on their travel preferences and schedules. Provide accurate information on flight availability and prices.

- **Handling Customer Inquiries**: Address customer questions regarding flight details, ticket changes, cancellations, and refunds, ensuring they receive timely and accurate answers.

- **Issuing Tickets**: Process and issue tickets to customers promptly. Ensure that all ticket information is accurately entered and verified before finalization.

- **Managing Payment Transactions**: Handle payment processing for ticket sales, ensuring all transactions are completed securely and efficiently.

- **Maintaining Records**: Keep detailed records of all bookings, transactions, and customer communications, ensuring compliance with company policies and procedures.

- **Collaborating with Team Members**: Work closely with colleagues in a supportive environment to maximize sales and improve customer service quality.

For this role, candidates are expected to have strong communication skills and be customer-oriented. Proficiency in basic computer skills is necessary, along with a good understanding of ticketing software or systems. Attention to detail is crucial to ensure accuracy in bookings and transactions. A willingness to learn and adapt in a fast-paced environment will also help you excel in this position.

• Experience

  0 - 1 Years

• No. of Openings

  66

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  19 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Overtime Pay, Joining Bonus, Food/Meals, Accommodation, 5 Working Days

• Face Interview Location

  kolkata