Hiring Fresher / Air Ticketing Executive / 12th Pass

  • icon job experience 0 - 1 Years
  • icon job opening 58 Openings
  • icon salary 1.8 - 3.8 Lac/Yr
  • icon job posting Posted 5 days ago
  • Face-to-Face interview Face-to-Face interview
  • icon job location Kolkata

Job Description

As an Air Ticketing Staff member, you will play a key role in assisting customers with their travel arrangements. Your primary responsibilities will include:

- **Booking Flights**: You will handle customer inquiries regarding flight availability and make reservations according to their preferences, ensuring accuracy in the booking process.

- **Issuing Tickets**: After bookings are confirmed, you will issue electronic tickets and ensure that all details are correct, facilitating a smooth travel experience for customers.

- **Customer Assistance**: You will provide support to customers by answering questions about flight schedules, pricing, and policies, helping them make informed decisions about their travel plans.

- **Handling Changes and Cancellations**: In case of changes to itineraries or cancellations, you will assist customers with necessary adjustments, processing refunds or re-bookings as required.

- **Maintaining Records**: You will keep accurate records of bookings and transactions, ensuring compliance with company procedures and regulations.

To thrive in this role, you should meet the following skills and expectations:

- **Communication Skills**: Good verbal and written communication skills are essential, as you will interact with customers regularly.

- **Attention to Detail**: You must be detail-oriented to ensure that all bookings and ticketing information is accurate.

- **Basic Computer Skills**: Familiarity with ticketing software and proficiency in using computers will be important for handling bookings efficiently.

- **Team Player**: You should be able to work well with colleagues in a fast-paced environment, assisting each other to achieve team goals.

- **Positive Attitude**: A friendly and customer-focused approach is vital to providing an excellent service experience.
  • Experience

    0 - 1 Years

  • No. of Openings

    58

  • Education

    12th Pass

  • Role

    Air Ticketing Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 37 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    PF, ESI, Food/Meals, Accommodation, Two-way Cab

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