Air Ticketing Executive Jobs For Freshers - Kolkata

Flyhie Aviation

0 - 1 Years
55 Openings
2.8 - 5.0 Lac/Yr
Posted today
Face-to-Face interview
Kolkata

Key Skills

Customer Relationship Air Ticketing Ticket Booking

Apply

Job Alert Similar Jobs Share

Job Description

As an Air Ticketing Staff member, you will play a vital role in assisting customers with their travel needs related to air travel. Your main focus will be on providing excellent service while managing ticket bookings and inquiries.

**Key Responsibilities:**

- **Booking Flights:** You will help customers choose their flights, guiding them through the booking process to ensure they find the best options.

- **Issuing Tickets:** After confirming the bookings, you will issue tickets, making sure all details are accurate and customers receive their tickets promptly.

- **Handling Inquiries:** You will address customer questions about flight schedules, cancellation policies, and baggage allowances, providing clear and helpful information.

- **Processing Payments:** You will manage payment transactions securely and efficiently, ensuring receipts are given and records are maintained.

- **Updating Records:** Keeping customer data and ticketing records updated in the system will be essential to ensure smooth operations and easy access to information.

**Required Skills and Expectations:**

The ideal candidate should have strong communication skills to effectively interact with customers. Familiarity with ticketing systems and procedures, though not mandatory, is an advantage. Attention to detail is crucial for accuracy in bookings and issuing tickets. You should be able to work under pressure and meet deadlines, especially during peak travel seasons. A positive attitude and a willingness to learn will contribute significantly to your success in this role. Since this is an office-based position, a team-oriented mindset is essential for collaborating with colleagues.