Interview For Air Ticketing Executive || 10th Pass - Freshers

Flyhie Aviation

0 - 1 Years
58 Openings
2.8 - 5.0 Lac/Yr
Posted today
Face-to-Face interview
Kolkata

Key Skills

Air Ticketing Reservation Customer Relationship Air Ticketing Ticket Booking

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Job Description

As an Air Ticketing Staff member in Kolkata, you will play a vital role in the airline industry by assisting customers with their travel plans. This position is open to candidates with little to no experience, making it an excellent opportunity to start your career in this field.

**Key Responsibilities:**

- **Customer Service:** You will greet customers warmly and assist them in understanding their travel options, ensuring a positive experience.

- **Ticket Booking:** Your main task will involve booking air tickets for customers, including handling their details accurately to avoid any discrepancies.

- **Flight Information:** You will provide up-to-date information about flights, including schedules, availability, and any changes.

- **Payment Processing:** Ensure that payments for tickets are processed correctly, including managing refunds when necessary.

- **Handling Queries:** Address any questions or concerns from customers regarding their travel reservations and provide timely resolutions.

**Required Skills and Expectations:**

You should have strong communication skills to interact effectively with customers. Attention to detail is crucial for ensuring bookings are accurate. Basic computer skills are necessary to navigate ticketing systems and process payments. A good understanding of customer service principles will help you excel in providing a satisfactory experience for travelers. A positive attitude and the ability to work well under pressure are also essential, as you may face challenging situations that require quick thinking. Being punctual and reliable is expected, as you will be working full-time in an office environment.