We are looking for an enthusiastic Air Ticketing Staff member in Kolkata. This entry-level position is ideal for individuals interested in the travel industry and eager to learn about air ticketing processes.
Key Responsibilities:
- **Customer Service:** Assist customers with inquiries and provide all necessary information regarding flights, prices, and bookings. Effective communication is crucial to ensure a satisfactory experience for travelers.
- **Booking Tickets:** Manage the booking process by checking availability, reserving seats, and issuing tickets. Attention to detail is essential to avoid errors and ensure smooth transactions.
- **Handling Payments:** Process payments for ticket purchases and issue receipts. Understanding payment methods and handling cash accurately is important.
- **Coordinating with Airlines:** Liaise with various airlines for updated flight information, changes, or cancellations. Building good relationships with airline representatives can help solve customer issues efficiently.
Required Skills and Expectations:
Candidates must have a minimum of a 10th-grade education and should be open to working full-time in an office environment. Strong communication and interpersonal skills are necessary to deal with customers effectively. Candidates should be comfortable with basic computer applications and possess a keen interest in learning about air travel logistics. A positive attitude and the ability to work well in a team are essential characteristics for success in this role.