Air Ticketing Executive Jobs For Freshers - Durgapur

The Air Ticketing Staff is responsible for assisting customers with flight bookings and providing essential services related to air travel. This role requires a keen attention to detail and excellent customer service skills.

**Key Responsibilities:**

- **Booking Flights:** Handle requests for flight bookings, making reservations accurately according to customer needs and preferences.

- **Issuing Tickets:** Prepare and issue air tickets after confirming successful bookings, ensuring all details are correct and communicated to the customer.

- **Handling Inquiries:** Respond to customer inquiries regarding flight schedules, prices, and policies, providing clear and helpful information.

- **Managing Changes:** Assist customers with flight changes or cancellations by following company protocols, ensuring customer satisfaction throughout the process.

- **Payment Processing:** Process payments accurately for ticket purchases and other services, maintaining detailed records of transactions.

- **Customer Support:** Provide ongoing support to passengers, addressing any issues that arise before, during, or after travel.

**Required Skills and Expectations:**

- A minimum educational qualification of 10th grade is required, demonstrating basic literacy and numeracy skills.

- Strong customer service skills are essential, as you will be interacting with customers regularly.

- Basic knowledge of air travel procedures and ticketing systems is preferred, though training may be provided for beginners.

- Effective communication skills are crucial for conveying information clearly and resolving customer queries.

- Ability to work in a team and adapt to fast-paced environments is important for meeting operational demands.

- A positive attitude and willingness to learn new things will contribute to personal and team success.

• Experience

  0 - 1 Years

• No. of Openings

  52

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata