Hiring Freshers || Air Ticketing Executive

As an Air Ticketing Staff member, you will play a crucial role in facilitating ticket sales and providing excellent customer service in the travel industry. Your primary responsibilities will include:

- **Ticket Booking**: Manage flight reservations for customers by accessing and using airline booking systems effectively to ensure accurate ticket issuance.

- **Customer Assistance**: Help customers with inquiries about flight schedules, fares, and travel policies to enhance their understanding and experience.

- **Payment Processing**: Handle payment transactions securely and efficiently, ensuring that all financial processes comply with company policies.

- **Problem Resolution**: Address and resolve customer issues related to ticketing, including changes, cancellations, and refunds in a timely and professional manner.

- **Record Maintenance**: Keep detailed and organized records of transactions, customer interactions, and ticketing services provided to maintain accurate data.

To succeed in this role, you should have:

- Strong communication skills to convey information clearly and effectively to customers.

- Basic computer skills and familiarity with travel booking systems to help in navigation through digital platforms.

- Attention to detail to minimize errors when handling bookings and processing payments.

- A customer-focused attitude to ensure a high level of service and satisfaction.

- Willingness to learn and adapt to new challenges as you gain experience in the travel industry.

This position is ideal for enthusiastic individuals looking to start their career in air ticketing and travel services.

• Experience

  0 - 1 Years

• No. of Openings

  58

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Annual Bonus, PF, Travel Allowance (TA), ESI, Accommodation

• Face Interview Location

  kolkata