Air Ticketing Executive (Freshers) Rajkot

- Responsible for issuing and re-issuing air tickets for customers: This involves ensuring accuracy in ticket details, pricing, and adherence to airline policies and regulations.

- Assist customers with flight inquiries and booking reservations: Providing information on flight schedules, availability, fares, and assisting customers in booking their desired flights.

- Coordinate with airlines and other departments to manage ticketing operations: Communicating with airlines to ensure smooth ticketing processes and resolving any issues that may arise.

- Handle customer queries and complaints regarding ticketing: Addressing customer concerns, resolving complaints, and providing satisfactory solutions to ensure customer satisfaction.

- Maintain accurate records of ticket sales and transactions: Keeping track of ticketing activities, sales reports, and financial transactions for record-keeping and auditing purposes.

Skills and Expectations:

- Strong communication and customer service skills: Ability to communicate effectively with customers, address their queries, and provide excellent service.

- Attention to detail: Ensuring accuracy in ticketing details, pricing, and transactions to avoid errors.

- Knowledge of air ticketing software and systems: Familiarity with ticketing systems and software used in the airline industry.

- Ability to work in a fast-paced environment: Managing multiple tasks efficiently and working under pressure during peak travel times.

- Basic math skills: Ability to calculate fares, taxes, and other ticketing-related charges accurately.

• Experience

  0 - 1 Years

• No. of Openings

  35

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  dumdum airport