Openings For Air Ticketing Executive || Freshers & Experienced

- handling air ticket reservations: the primary responsibility of an air ticketing staff is to assist customers in booking air tickets for their travel needs.

- providing information on flight schedules and fares: air ticketing staff need to have in-depth knowledge of flight schedules, fares, and availability to provide accurate information to customers.

- managing cancellations and modifications: dealing with ticket cancellations, modifications, and rebooking requests from customers efficiently and accurately.

- processing payments and issuing tickets: handling payments, issuing tickets, and providing customers with necessary documentation for their flights.

- resolving customer queries and complaints: addressing customer queries, concerns, and complaints in a professional and timely manner to ensure customer satisfaction.

skills and expectations:

- strong communication skills: ability to communicate effectively with customers and provide clear information on flight options and ticketing procedures.

- attention to detail: checking and double-checking flight details, passenger information, and fare calculations to avoid errors.

- customer service orientation: a customer-centric approach to handling queries, issues, and complaints to ensure a positive customer experience.

- ability to work independently: capable of managing ticketing tasks efficiently while working from home and handling multiple customers simultaneously.

- familiarity with booking systems: proficiency in using air ticketing software and booking platforms to make reservations, issue tickets, and manage customer requests.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Face interview location

  dumdum airport