Freshers & Experience || Full Time || Air Ticketing Executive

We are looking for an Air Ticketing Staff member to join our team in Kolkata. This entry-level position is ideal for individuals with a passion for travel and customer service.

In this role, you will assist customers in booking flights and providing them with necessary travel information.

Key Responsibilities:

1. **Customer Service:** Assist customers in a friendly and professional manner by answering their queries and helping them with ticket bookings.

2. **Booking Management:** Handle ticket reservations efficiently using our booking system, ensuring that all details are accurate and up to date.

3. **Documentation:** Prepare and manage all the necessary travel documents and tickets, ensuring compliance with company procedures.

4. **Problem Solving:** Address any issues that arise during the booking process, working to resolve them quickly and effectively for a positive customer experience.

5. **Payment Processing:** Collect payments and issue receipts to customers, maintaining accurate records of transactions.

Required Skills and Expectations:

Candidates should have a minimum education of 10th grade and demonstrate good communication skills in English and regional languages. Attention to detail is crucial, as well as the ability to work well under pressure. A basic understanding of computer operations is required, as you will be working with booking software. Enthusiasm for the travel industry and a willingness to learn will help you succeed in this role. A positive attitude and a team-oriented mindset are essential for fostering a productive work environment.

• Experience

  0 - 1 Years

• No. of Openings

  36

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata