Freshers For Air Ticketing Executive - Kolkata

As an Air Ticketing Staff member in Kolkata, you will play a key role in helping customers plan their travel. You will be responsible for managing ticket bookings and ensuring a smooth travel experience.

**Key Responsibilities:**

- **Booking Tickets:** You will assist customers in booking air tickets by understanding their travel needs and preferences. This involves providing accurate fare details and options.

- **Issuing Tickets:** After bookings are confirmed, you will issue the air tickets, ensuring that all details like names and travel dates are correct.

- **Customer Support:** You will respond to customer inquiries regarding flight schedules, ticket changes, or cancellations. Providing clear information and great service will be essential.

- **Handling Payments:** You will process payments for ticket bookings, ensuring that transactions are handled securely and efficiently.

- **Maintaining Records:** Keeping accurate records of bookings, cancellations, and customer interactions will be your responsibility. This helps in tracking transactions and resolving any issues.

- **Staying Updated:** You will need to stay informed about the latest flight schedules, airline policies, and travel regulations to provide the best assistance to customers.

**Required Skills and Expectations:**

- Strong communication skills to interact effectively with customers and address their concerns.

- Basic computer skills to use ticketing software and manage bookings.

- Attention to detail to ensure accuracy in ticket information and transactions.

- Ability to work in a fast-paced environment and manage time efficiently.

- A friendly and professional attitude towards customers at all times.

This role is suitable for freshers or individuals with up to one year of experience and requires a minimum education level of 10th grade.

• Experience

  0 - 1 Years

• No. of Openings

  52

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata