As Air Ticketing Staff, you will be responsible for assisting customers with booking flights, issuing tickets, and ensuring all travel arrangements are in place. You will need to communicate with airlines to check availability and provide customers with accurate information on flight options.
Key responsibilities include managing ticket sales, processing payments, handling customer inquiries, and resolving any booking issues efficiently. You will also need to stay updated on airline policies, fares, and regulations to provide accurate information to customers.
Required skills include excellent communication abilities, customer service skills, attention to detail, and the ability to work efficiently under pressure. Knowledge of computer systems and airline reservation systems is preferred, along with a willingness to work flexible hours as needed. A minimum of a 10th-grade education and a desire to learn about the travel industry are essential for this role.