Hiring Freshers || Air Ticketing Executive

- responsible for handling air ticket reservations, booking, cancellations, and reissuing tickets: the air ticketing staff will be in charge of managing all aspects of ticketing, including booking flights for customers, making changes to existing reservations, and processing cancellations if needed.

- provide excellent customer service to clients: it is crucial for the air ticketing staff to maintain a high level of customer service by assisting clients with their inquiries, providing accurate information about flights, and handling any issues that may arise during the booking process.

- maintain updated knowledge of airline policies and procedures: the air ticketing staff should stay informed about the latest airline policies, fares, and regulations to ensure accurate ticket bookings and provide customers with relevant information.

- collaborate with airlines to resolve booking discrepancies: in cases where there are discrepancies in bookings or issues with flight reservations, the air ticketing staff will need to work with airlines to rectify the situation and ensure a smooth travel experience for customers.

required skills and expectations:

- strong communication skills: the air ticketing staff should possess excellent communication skills to interact effectively with customers and airlines, both verbally and in writing.

- attention to detail: it is essential to pay close attention to detail while processing ticket bookings to avoid errors and provide accurate information to clients.

- ability to work in a fast-paced environment: the nature of the job requires the air ticketing staff to work efficiently and multitask in a high-pressure, fast-paced environment to meet customer demands and deadlines.

- basic computer skills: proficiency in using computer systems and ticketing software is necessary for managing reservations and processing bookings accurately.

• Experience

  0 - 1 Years

• No. of Openings

  40

• Education

  12th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata