We are seeking an enthusiastic Air Ticketing Staff member to join our team in Kolkata. This role is ideal for individuals looking to start their career in the travel industry. You will be responsible for assisting customers with their travel needs, particularly air ticket reservations.
**Key Responsibilities:**
- **Ticket Booking:** Assist customers in booking air tickets by understanding their travel requirements and finding suitable flight options.
- **Customer Service:** Provide excellent customer support by addressing inquiries and resolving issues related to ticketing and travel.
- **Documentation:** Ensure that all necessary travel documents are correctly processed and issued to passengers in a timely manner.
- **Fare Calculation:** Help customers understand ticket fares and ensure accurate pricing while booking flights.
- **Communication:** Maintain clear communication with airline companies and customers to confirm bookings and provide updates on flight statuses.
**Required Skills and Expectations:**
- Basic knowledge of air ticketing procedures and airline operations is preferred but not essential for entry-level candidates.
- Strong communication skills to effectively interact with customers and colleagues.
- Good mathematical skills for fare calculations and handling payments.
- Ability to work as part of a team and contribute positively to a dynamic work environment.
- High attention to detail to ensure accuracy in bookings and documentation.
- Commitment to providing excellent customer service and creating a pleasant travel experience for clients.
This position is a full-time role, requiring you to work from the office. If you are motivated and eager to learn, we encourage you to apply.